Press Releases

Below is a list of press releases sorted from latest to earliest.

EDS/Centrobe ACCE Award — BOULDER, Colorado
-- Teleprofessional Magazine has named two EDS/Centrobe clients winners of the 1999 Awards for Call Center Excellence (ACCE). EDS/Centrobe's service for The Dow Chemical Company was awarded an ACCE for Business-to-Business Inbound, Service Agency. EDS/Centrobe's work for Informix® Corporation was awarded an ACCE in the Business-to-Business, Outbound, Service Agency category.

EDS' Centrobe Joins ABACUS DIRECT ALLIANCE — BOULDER, Colorado -- Today Centrobe, the Enterprise Customer Management component of EDS E.Solutions, announced an agreement with Abacus Direct to provide Centrobe clients with cost-effective access to the Abacus cooperative database.

EDS' Centrobe Joins Forces with Call Interactive to Provide Integrated Customer Care Solutions — Centrobe, the Enterprise Customer Management (ECM) component of the new EDS E-Business Solutions unit, has teamed with the nation’s largest interactive telephone service bureau, Call Interactive, to provide stand-alone Interactive Voice Response (IVR) automated call processing and front-end support for live operator services.

The U.S. Bureau of the Census has awarded EDS a two-year $100 million contract to develop a state-of-the-art telephone assistance network to handle inquiries in six languages and help ensure the accuracy of the 2000 Census. The contract calls for Centrobe to operate two sites dedicated as enterprise level command centers for call routing and to provide call center support.

Aspect Telecommunications And Centrobe Form Alliance To Provide Fortune 1000 Companies With Customer Contact Solutions — Centrobe and Aspect Telecommunications Inc., the leading company with an exclusive focus on call centers, announced that they have formed an alliance combining Aspect's expertise in developing scaleable, mission-critical call center solutions with Centrobe's consulting and integration services.

Centrobe Enhances Internet Transaction Services For Publishers — Centrobe announces two substantial new developments to the Internet Transaction Processing System (ITPS), the Internet-based services the company offers to publishers.

Large Turnout Projected for 1998 Centrobe/EDS Global Volunteer Day — More than 200 EDS employees along the Front Range will join with their families, coworkers and business partners worldwide on October 17^th and throughout the month of October in the company's sixth annual Global Volunteer Day.

Centrobe Introduces The Next Generation In Loyalty Tracking Software — The Lacek Group, a division of Centrobe, Inc. and the recognized international leader in loyalty program development and implementation, today announced the introduction of REWARD PLUS, an enhanced, open-system version of the highly-regarded REWARD™ software.

Chordiant Software and Centrobe form alliance for Enterprise Customer Management solutions — Centrobe and Chordiant Software today announced an initiative to provide enterprise customer management (ECM^TM) solutions for Fortune 1000 companies. The initiative is part of a global alliance that includes joint marketing, development and delivery of a complete integrated suite of customer-facing solutions for large consumer-based companies.

Centrobe To Locate New Call Center In Crestview —  Centrobe announced plans to establish a new customer service center in Crestview, Florida to help the company manage overflow calls and position the Company for future growth, creating a backup system for its existing call centers. New facility initially to bring 150 jobs to the area.

Centrobe Introduces Expanded Internet Services — Centrobe today announced three substantial enhancements to the Internet-based services the company offers to publishers. These services include expanded and automated data capture, outbound Internet Email broadcasting, and automated change of address capabilities

PageNet Selects Centrobe for Inventory Management and Logistics — Centrobe will manage and operate warehousing of products and fulfillment of customer orders for PageNet in what is believed to be a first-ever agreement in the wireless messaging industry, the two companies announced today.

EDS Launches New Enterprise Customer Management Company — EDS today announced the formation of Centrobe, the world’s leading provider of Enterprise Customer Management (ECM) solutions. ECM enables clients to acquire, retain and maximize the lifetime value of their customers.

EDS Revolving the World Around Customers — In May EDS pulled the wraps off of Centrobe, the world's largest integrated marketing services provider with more than 10,000 employees in 19 countries.

CustomerSolutions continues to evolve with formation of new organizational groups — New organizational changes in the expanded CustomerSolutions Strategic Business Line are designed to position the new organization for future success and to attain market leadership positions for all the industries they serve.

EDS Agrees to Acquire Neodata, a Leading Integrated Marketing Communications Services Company — EDS today announced plans to acquire Neodata Corporation, one of the nation’s leading integrated marketing communications services companies.

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