Our Corporate Direction

As companies worldwide attempt to foster more intimate relationships with their customers, they are realizing that first they must reinvent themselves.

At EDS/Centrobe, our mission is to enable our customers to obtain a single view of their best customers, regardless of how those customers interact with them. We call this Enterprise Customer Management (ECM). The result is our clients are able to acquire the most suitable customers for their products and services, retain those customers, and maximize their lifetime value. With the resources and know-how of EDS behind us, we offer a complete service continuum that makes us uniquely qualified to help companies achieve this goal. In short, EDS/Centrobe is the one best answer for every customer management question.

Our clients look to EDS/Centrobe to become a strategic partner in their quest to form more collaborative relationships with their customers. The value we bring to this partnership is in our ability to identify a client's unique needs, and a flexible business model that enables enterprises to adopt a total solution offering, or just the services best suited to a company's operations.

By seamlessly aligning market planning, database marketing, analytics, customer management, fulfillment, and distribution functions, EDS/Centrobe can enable clients to gain a single view of each individual customer. EDS/Centrobe has a long history of operational excellence in delivering these services. The result? Customers who are loyal for a lifetime, and who look to our clients to meet more of their individual needs.

As a company, EDS/Centrobe also embraces the idea of community involvement, with more than 10,000 employees dedicated to the notion that we can be a force for positive change in the neighborhoods that we call home.

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