The one best answer for every customer management question.
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The one best answer for every customer management question. |
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At Centrobe, our mission is to enable our customers to obtain a single view of their best customers, regardless of how those customers interact with them. We call this Enterprise Customer Management (ECM). The result is our clients are able to acquire the most suitable customers for their products and services, retain those customers, and maximize their lifetime value.
What’s the one best answer to acquiring, retaining and maximizing the lifetime value of customers? The one that brings your customers closest to you. That helps you see them from new angles and in all their dimensions. That helps them see you in a new light. And there’s one company that can deliver every facet it involves Centrobe.
What can our vision bring you? It can help you deliver the products your customers really need and the service they want. It can help you move beyond making transactions, to building customer relationships. It can help you create customers for life. We offer a complete array of skills, services, products and disciplines and the vision and flexibility to make our services fit your needs. Whether you have a single campaign question, or need a comprehensive Enterprise Customer Management solution, Centrobe is the one best answer.
BREAKING NEWS |
EDS' Centrobe Joins ABACUS DIRECT ALLIANCE — BOULDER, Colorado -- Today Centrobe, the Enterprise Customer Management component of EDS E.Solutions, announced an agreement with Abacus Direct to provide Centrobe clients with cost-effective access to the Abacus cooperative database. EDS' Centrobe Joins Forces with Call Interactive to Provide Integrated Customer Care Solutions — Centrobe, the Enterprise Customer Management (ECM ) component of the new EDS E-Business Solutions unit, has teamed with the nation’s largest interactive telephone service bureau, Call Interactive, to provide stand-alone Interactive Voice Response (IVR) automated call processing and front-end support for live operator services. |
ECM Value |
ECM Q&A See how we've addressed some of our clients most difficult ECM issues with our Service solutions. |
Service Line |
| We've put together a Practical Guide to Implementing Enterprise Customer Management. |
